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As you may know, having a new HVAC system installed is an important investment. That said, if you don’t already have an expert HVAC contractor on call, it can be hard to ensure you end up with the right installers. Here are a few questions to ask when having an estimate done by an HVAC company to make sure they’re a good fit.



1. Are You Bonded and Insured?


At Mars Plumbing & Heating, we’re licensed, bonded, and insured for your security. When you work with us, you can rest easy knowing your property will be in good hands.



2. Do You Have References?


You want to work with a company that’s experienced. You want plumbing, HVAC, and sewer professionals that have the skills and equipment to do your job right. Sometimes this is only the result of years of experience. For reference, we’ve been reviewed over 500 times! If you know any of their past customers, be sure to ask how they liked the company.



3. Will I Receive a Warranty?


It’s important to know whether or not the work will be covered in the event of product defects and such. When you work with us, all warranties are explained before work begins and on all final paperwork. We make sure you understand your coverage from beginning to end.



4. Do You Use After-Market Parts?


You want to know exactly what is going into your home. If a company is using after-market parts, you need to know that upfront. In our case, we use OEM parts. If they’re discontinued, we will use an equal part to the manufacturers’ specifications.



5. How Long Will the System Last?


The longevity of a system depends on use and upkeep. According to Bob Villa, you should be scheduling expert maintenance for your HVAC system at least every 12 months to keep it going strong. To get the most out of your system, ask about our maintenance agreement!


If you are looking for a quality plumbing, HVAC, and sewer company in the Collinsville area, give our team at Mars Plumbing & Heating a call today! We’d be happy to answer any of your questions about our services. Don’t hesitate to reach out anytime.

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